A properly plumbed home is a worry-free home, and that belief is what pushed Don Charles to start this business in 2018. After spending years working under other contractors across Pinellas County, Don saw a gap: homeowners and property managers who needed a plumber they could actually count on, someone who showed up when they said they would, explained the work clearly, and stood behind what they did. So he went out on his own, started small, and built the business one job at a time.
What started as a one-truck operation in Pinellas Park has grown into a team that handles everything from routine drain calls to full repiping projects. We work with single-family homeowners, landlords, property managers, and small commercial accounts. The mix keeps us sharp, and the repeat business keeps us honest.
When you call us, a real local person picks up. When we show up at your door, it is someone who knows this area, knows the homes here, and knows the work. We back every plumbing job with a workmanship guarantee on every plumbing job, because we want you to feel confident in what we leave behind. Your pipes are in good hands with us.
We built this business around plumbing work like this, the everyday calls that homeowners and property managers need handled quickly and correctly. Our service list covers the full range of residential and commercial plumbing:
For commercial clients, we handle commercial drain cleaning, commercial water heater installation, commercial pipe repair, and commercial leak detection. Whether you manage a small office, a retail strip, or a multi-unit rental property, we can schedule around your needs and keep disruption to a minimum.
We bring the same standard to every job: code-compliant plumbing on every job, no cutting corners, no shortcuts that come back to bite you later. Reach out and we'll get it diagnosed quickly.
Kitchen grease buildup, hair and soap in bathroom drains, slow floor drains in laundry rooms and garages -- clogged drains are one of the most common calls we get, and also one of the most satisfying to fix. We use drain snaking and hydro jetting to clear blockages at the source rather than just pushing them further down the line. Hydro jetting is especially effective for grease-heavy kitchen lines and older sewer drains that have accumulated years of buildup.
A typical drain call starts with us assessing where the clog is and what is causing it, then clearing it with the right tool for the job. We check the flow before we leave to make sure everything is draining the way it should. We'll have your drains running again in no time.
Hidden leaks are a homeowner's worst nightmare, partly because they can do serious damage before you ever notice them. We use diagnostic tools to locate leaks behind walls, under slabs, and in supply lines without tearing apart your home unnecessarily. Pinellas Park has a lot of slab construction, and slab leak detection and repair is work we know well. A slab leak left unaddressed can damage your foundation, spike your water bill, and create mold conditions fast.
We also handle water line leak repair, burst pipe repair, water pressure diagnostics, and shutoff valve replacement. If your pressure feels off or a valve is not closing fully, those are problems worth diagnosing before they become emergencies. Reach out and we'll get it diagnosed quickly.
Here's what most people get wrong about their plumbing: they wait too long on the water heater. A unit that is struggling, making noise, or producing lukewarm water is not just an inconvenience. In Florida's hard water conditions, mineral buildup accelerates wear on tank components and heating elements. Pinellas County homes deal with this regularly, and it shortens the lifespan of water heaters that might otherwise last longer in softer-water regions.
We repair and replace both tank and tankless water heaters. If your unit is repairable, we will tell you honestly. If replacement makes more sense given the age and condition, we will walk you through your options and explain the difference in cost and efficiency. Tankless water heater installation has become increasingly popular in the area, and we have installed them in everything from small condos to larger commercial properties.
When you call with no hot water, we treat it as the urgency it is. We will give you a clear timeline, arrive when we say we will, and protect your floors and finishes while we work. A water heater job should not leave your utility closet or garage looking worse than when we arrived.
Sewer line problems tend to announce themselves in unpleasant ways: slow drains throughout the house, sewage odors, or a backup that makes the whole system unusable. We handle sewer line repair, sewer line replacement, main line cleaning, and sewer backup repair. Our work covers the line from your home out to the city connection. We clear it, repair it, and where necessary replace it.
Repiping is another area where we have built real experience. Pinellas Park has a significant number of homes built in the 1960s, 1970s, and 1980s. Many of those homes still have original galvanized steel supply lines, which corrode from the inside out over time, restricting flow and eventually leaking. PEX repiping is now the standard replacement for aging galvanized or deteriorating copper systems. It is flexible, resistant to the mineral content common in Florida water, and far more durable over the long run.
If you are seeing rust-colored water, low pressure at multiple fixtures, or frequent small leaks in different spots, those are signs that a whole-house repipe may be the more cost-effective solution compared to repeated spot repairs.
Getting your plumbing problem handled starts with a quick call. We offer same-day scheduling and 24-hour availability for plumbing emergencies. Burst pipes, major leaks, complete loss of hot water, sewer backups -- these are not problems you can wait a week on, and we do not ask you to.
When you call with an emergency, here is what happens: we assess the situation over the phone, dispatch a plumber as quickly as possible, and arrive ready to work. Licensed plumbers on the job means the diagnosis is accurate and the repair is done correctly the first time. We make the repair and leave it tidy.
We are available on weekends and holidays because plumbing emergencies do not follow a business calendar. If you are dealing with something urgent right now, call us. Pipes repaired. Pressure restored. Home running right.
We know that cost is one of the first things on a customer's mind when something goes wrong with their plumbing. We do not think that is unreasonable. What we do think is unreasonable is getting a bill that looks nothing like what you were told to expect.
Here is how our pricing works. We assess the job, explain what we found, and give you a clear quote before any work begins. If the scope changes once we are into the job, we tell you before we proceed, not after. Plumbing costs vary based on the complexity of the work, the parts required, and how accessible the problem area is. We walk you through what affects the number so you understand what you are paying for.
We back our work with a workmanship guarantee, which means that if something we repaired does not hold up the way it should, we come back and make it right. That commitment is part of what you are getting when you choose us. Call for a quote and we will give you a straight answer on what the job involves and what it will cost.
We are based in Pinellas Park and work throughout Pinellas County. Our team is on the road daily across the communities that make up this part of Florida's Gulf Coast. We serve:
We know these neighborhoods, the age and construction of the homes here, and the plumbing quirks that come with them. Whether you are in a 1970s block home in Pinellas Park or a newer build closer to the water, we have worked in properties like yours.
Every job we complete is held to the same standard: the work has to be right, and it has to last. Code-compliant plumbing is not a box we check. It is how we protect you from future problems and from liability if you ever sell the property or have it inspected. We do not take shortcuts to save time, and we do not recommend unnecessary work to pad a bill.
The plumbers on our team take the work seriously because their reputation is tied to every job they touch. That accountability is built into how we operate.
We have been operating in Pinellas Park since 2018, which puts us at eight years in business and counting. We started as a one-truck operation and have grown steadily through repeat customers and referrals. The work speaks for itself, and the relationships we have built here are what keep us going.
We are locally owned and operated, with the owner personally accountable for every job that goes out under our name. When you call us, you reach someone who lives and works in this area. That local accountability is built into how we operate.
Yes. We have worked in neighborhoods all across Pinellas Park and throughout Pinellas County, and we know the plumbing conditions that come with the local housing stock. That includes aging galvanized and cast iron pipe in older homes, slab construction with copper lines vulnerable to Florida's hard water, and sewer systems that deal with a high water table and flat terrain. That familiarity makes diagnosis faster and repairs more accurate.
We back every job with a workmanship guarantee. If something we repaired does not hold up, we come back and make it right. That commitment is part of how we have built our reputation here since 2018.
We explain what we found before we start, and we tell you about any changes in scope before we proceed, not after. If we open a wall or access a line and find something unexpected, we stop and walk you through it. You are never left guessing about what is happening or what it will cost.
Work is performed by licensed plumbers who are familiar with the code requirements that apply in Florida and in Pinellas County specifically. We do not take shortcuts that create problems down the road, and we do not recommend unnecessary work to pad a bill. Code-compliant work is the standard on every job we complete.
Yes. We take pride in how we present ourselves and how we treat your property. We protect your floors and finishes while we work and leave the space tidy when the job is done. The name on our trucks is our own, and that matters to us.
Yes. We are available 24 hours a day, 7 days a week for plumbing emergencies. Burst pipes, sewer backups, and loss of hot water do not follow a business calendar, and we do not ask you to wait until Monday. Call (727) 632-6595 any time and we will respond as quickly as possible.
We are locally owned, we show up when we say we will, and we stand behind every job with a workmanship guarantee. Work is performed by licensed plumbers who treat your property with care. We have been building our reputation in Pinellas Park one job at a time since 2018, and we intend to keep it.
Don Charles Sewer & Drain is Pinellas Park's locally owned plumbing team, ready to take your call today. Whether it is a slow drain, a water heater that stopped working, or something more involved like a sewer line issue or a full repipe, we are equipped to handle it.
Local. Reliable. Ready when you need us.
Call (727) 632-6595 for a quote or to schedule service. We will give you a straight answer on what the job involves, show up when we say we will, and get your plumbing back in order. That is the commitment we have kept since 2018, and it is the one we are keeping for you.
We handle the full range of residential and commercial plumbing work in Pinellas Park and throughout Pinellas County, from a dripping faucet to a slab leak to a full repipe. The table below lays out what each service covers, who it fits best, and a practical note to help you decide what to schedule. Call us with any questions and we will walk you through the right next step.
| Type of Job | What the Job Covers | Typical Situations | Worth Knowing |
|---|---|---|---|
| Faucet & Fixture Installation | faucet replacement, shower and tub fixtures, fixture upgrades, supply line connections | Homeowners upgrading fixtures or replacing a dripping or failing faucet | We handle the plumbing side of any fixture swap and make sure connections are sealed and code-compliant before we leave. |
| Slab Leak Detection & Repair | acoustic and electronic leak location, under-slab pipe repair, line rerouting, floor protection during work | Homeowners on concrete slab foundations with rising water bills or warm spots on floors | Sandy soil and limestone beneath Pinellas County slabs shift over time, stressing water lines; early detection prevents foundation damage. |
| Toilet Repair & Installation | running toilet repair, wax ring replacement, full toilet swap, flush valve and fill valve service | Homeowners dealing with a running, leaking, or malfunctioning toilet | A running toilet can waste hundreds of gallons a day; most repairs are straightforward and completed in a single visit. |
| Leak Detection & Repair | supply line leaks, hidden pipe leaks, fixture leaks, electronic leak location | Anyone noticing water stains, high bills, or unexplained moisture | Finding a leak early prevents structural damage; we use detection equipment to locate leaks without unnecessary demolition. |
| Tankless Water Heater Installation | tankless unit sizing and installation, old tank removal, gas and water line connections, on-demand hot water setup | Homeowners replacing an aging tank unit or looking to reduce energy use | In Florida's warm climate, a tank unit runs year-round to maintain temperature; a tankless unit heats only on demand and typically lasts longer. |
| Drain Cleaning & Clog Removal | drain snaking, hydro jetting, slow and stopped drains, recurring clog diagnosis | Homeowners and property managers with slow or backed-up drains | Repeated clogs often signal a deeper line problem; we can run a camera to confirm before you spend money clearing the same blockage again. |
| Water Heater Repair & Replacement | tank water heater repair, full unit replacement, no-hot-water diagnosis, code-compliant installation | Homeowners with an aging, failing, or underperforming water heater | Most tank water heaters last 8 to 12 years; if yours is older and losing efficiency, replacement is often more cost-effective than repeated repairs. |
| Sewer & Main Line Service | main line clearing, video camera inspection, root intrusion removal, line condition assessment | Homeowners and landlords with slow whole-house drainage or repeated backups | A camera inspection tells you the condition of the line and whether clearing or repair is the right call, saving you time and guesswork. |
| Repiping (PEX) | full home repipe, PEX pipe installation, old galvanized or polybutylene removal, code-compliant rough-in | Older Pinellas Park homes with deteriorating, corroded, or failing pipe systems | PEX is flexible, corrosion-resistant, and well-suited to Florida's water chemistry; a repipe is a one-time investment that resolves chronic leak and pressure problems. |
| Emergency Plumbing | burst supply line response, major leak control, after-hours and weekend availability, same-day dispatch | Any situation where water is actively damaging the property or service cannot wait | We are available after hours and on weekends; call us and we will tell you how quickly we can be there. |
| Water Pressure & Shutoff Valve Repair | pressure diagnostics, pressure regulator service, shutoff valve replacement, whole-house water supply concerns | Anyone with noticeably low pressure or a valve that will not operate correctly | A faulty shutoff valve is a problem you notice most in an emergency; replacing one before it fails is straightforward and worth doing. |
| Sewer Backup & Drain Cleaning | emergency sewer backup response, hydro jetting, root and debris removal, sewer line video inspection | Properties in Pinellas Park with aging clay or cast iron sewer lines | Flat terrain and a high water table make sewer backups worse here than in most areas; tree root intrusion into older lines is a leading cause. |
How do I know if my water heater needs to be replaced rather than repaired?
Age is the first indicator. Most tank water heaters last 8 to 12 years, and once a unit is in that range, repairs become less cost-effective. Signs that point toward replacement include rusty or discolored hot water, a unit that takes much longer than it used to recover, water pooling around the base, or a rumbling noise from sediment buildup. We will give you a straight answer on whether repair or replacement makes more sense for your situation.
What causes drains to back up repeatedly even after they have been cleared?
A drain that clogs over and over usually has an underlying cause that snaking alone does not address. In Pinellas Park, aging clay and cast iron sewer lines are a common factor. Tree roots find their way into joints and cracks, and buildup accumulates faster in older pipe materials. We use video camera inspection to locate exactly what is causing the problem so the repair addresses the source, not just the symptom.
How is a slab leak located without tearing up the floor?
We use electronic and acoustic detection equipment that listens for the sound of water escaping under pressure beneath the slab. This lets us pinpoint the leak location before any work begins, which keeps demolition to a minimum. Once we find it, we assess whether an in-place repair or a line reroute is the better option and walk you through what the work involves.
Same-Day and Emergency Availability
We offer same-day scheduling for urgent repairs and are available after hours and on weekends. When a plumbing problem cannot wait, call us and we will tell you how quickly we can be there.
What is the difference between hydro jetting and drain snaking?
Snaking breaks up or pulls out a blockage and restores flow. Hydro jetting uses high-pressure water to scour the inside of the pipe, removing grease, scale, and root debris that a snake leaves behind. For a recurring clog or a line with heavy buildup, jetting is the more thorough solution. We recommend the right method based on what the line actually needs.
How do I know if my sewer line has a problem versus just a clogged fixture?
A single slow fixture usually points to a localized clog. When multiple drains in the home are slow at the same time, or when flushing a toilet causes a drain elsewhere to gurgle or back up, that pattern suggests the main sewer line is involved. We can run a camera down the line to confirm what is happening and where.
How does your estimate and pricing process work?
We give you a clear quote before any work begins. If the scope changes once we are into the job, we tell you before we proceed. There are no surprise charges at the end of the visit. If you call with a description of the problem, we can often give you a general range before we even arrive.
Upfront Quotes With No Surprise Fees
We give you a clear price before any work begins, and if the scope changes, we tell you before we proceed. You know what you are paying before we pick up a tool.
Do I need to be home when the plumber comes?
Someone should be present to provide access to the work area and the main water shutoff and to review the quote before work starts. If you have a specific access situation, such as a rental unit or a commercial property with limited hours, call us and we will work out an approach that fits your schedule.
Can you handle plumbing work in commercial properties and multi-unit buildings?
Yes. We work with property managers, landlords, and business owners in addition to single-family homeowners. Commercial jobs often require faster turnaround and coordination around tenant or customer schedules. We handle fixture replacement at scale, sewer line service, water pressure issues across larger systems, and code-compliant work that holds up to inspection.
Workmanship We Stand Behind
We back every job with a workmanship guarantee. If something is not right after we leave, we come back and make it right.
What should I do if I have a plumbing emergency after hours?
Call us. We are available after hours and on weekends for situations that cannot wait. A burst supply line, a major backup, or no hot water in a rental unit are not problems you want to leave until the next business day. When you call, we assess the situation and get to you as quickly as we can.
How long does a full repipe typically take?
Most single-family home repipes take one to two days depending on the size of the home and the complexity of the existing layout. We work through the job efficiently and keep disruption to a minimum. Work is performed by licensed plumbers, and the finished installation is code-compliant and ready for inspection.
What causes low water pressure throughout the house?
Low pressure can come from several sources: a failing pressure regulator, a partially closed shutoff valve, mineral buildup inside older pipes, or a leak somewhere in the supply system. We diagnose the cause before recommending a fix so you are not paying to address the wrong thing. If the pressure issue is widespread, it is worth having us take a look at the full supply side.
Call us at (727) 632-6595 and we will walk you through what the job involves, give you a clear quote, and get it on the schedule.
(727) 632-6595